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New Membership Kit Shirts Run Small
CREATED: 07/31/12 by abbyjs REPLIES: 6
abbyjs's ravatar abbyjs    JOINED: 4/7/09    POSTS: 699
New Membership Kit Shirts Run Small
POSTED: 7/31/12 9:09 AM

Thanks to all who have contacted me about the new membership kit shirts. I think they are really awesome, too!

But...

I, too, have had the same problem as you: I think they run a tad small.

Please order a size up if you are renewing your membership.

Thank you!

Abby Sanford
Director of Member Services

z85larsen's ravatar z85larsen    JOINED: 7/27/12    POSTS: 20
RE: New Membership Kit Shirts Run Small
POSTED: 7/31/12 2:39 PM

I wish I'd read this before ordering as a new member :( won't ever be able to wear my shirt...far too short

kev7's ravatar kev7    JOINED: 2/28/09    POSTS: 440
RE: New Membership Kit Shirts Run Small
POSTED: 7/31/12 2:56 PM

We shall see... most gear I get is too big even the small and xs sizes! ;-)

rtroll's ravatar rtroll    JOINED: 2/28/09    POSTS: 488
RE: New Membership Kit Shirts Run Small
POSTED: 8/01/12 7:25 AM

Zan -

You can exchange your shirt for a larger size. Please send an email to "shipping@dctriclub.org" and our kit vendor will work with you to make the exchange.

To echo Abby, we are continuously working to fine tune the membership process. A LOT has already been done to improve the process...new vendor, 3-5 day turn around time, and much improved customer service. We'll continue to tackle the quality of the merchandise so keep that feedback coming!

Ryan,
President, DC Tri Club

bwinterroth's ravatar bwinterroth    JOINED: 5/12/11    POSTS: 66
RE: New Membership Kit Shirts Run Small
POSTED: 8/01/12 10:14 AM

I love the new shirts. Finally, a tech shirt that fits and isn't boxy. Awesome job, Ryan!

abbyjs's ravatar abbyjs    JOINED: 4/7/09    POSTS: 699
RE: New Membership Kit Shirts Run Small
POSTED: 8/01/12 12:40 PM

Thanks to all for the continued feedback--that helps us provide the best service possible.

We didn't know about the "race" fit of the shirts until folks let us know--sorry, Zan! Hopefully we can get those exchanged for you and anyone who needs it.

As Ryan said, just e-mail "shipping@dctriclub.org" and our kit vendor will work with you to make the exchange.

Ben--I love them, too! Ryan and I had fun designing them. ;)

Abby

z85larsen's ravatar z85larsen    JOINED: 7/27/12    POSTS: 20
RE: New Membership Kit Shirts Run Small
POSTED: 8/03/12 11:06 AM

thanks Abby! will do! ~Zan

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