Thanks to all who have contacted me about the new membership kit shirts. I think they are really awesome, too!
I, too, have had the same problem as you: I think they run a tad small.
Please order a size up if you are renewing your membership.
Director of Member Services
I wish I'd read this before ordering as a new member :( won't ever be able to wear my shirt...far too short
We shall see... most gear I get is too big even the small and xs sizes! ;-)
You can exchange your shirt for a larger size. Please send an email to "firstname.lastname@example.org" and our kit vendor will work with you to make the exchange.
To echo Abby, we are continuously working to fine tune the membership process. A LOT has already been done to improve the process...new vendor, 3-5 day turn around time, and much improved customer service. We'll continue to tackle the quality of the merchandise so keep that feedback coming!
President, DC Tri Club
I love the new shirts. Finally, a tech shirt that fits and isn't boxy. Awesome job, Ryan!
Thanks to all for the continued feedback--that helps us provide the best service possible.
We didn't know about the "race" fit of the shirts until folks let us know--sorry, Zan! Hopefully we can get those exchanged for you and anyone who needs it.
As Ryan said, just e-mail "email@example.com" and our kit vendor will work with you to make the exchange.
Ben--I love them, too! Ryan and I had fun designing them. ;)
thanks Abby! will do! ~Zan