So in my excitement to sign up for the Washington DC Triathlon I negelected to catch that I didn't get the $25 off registration. I know that I put the code in.
What can be done do I can get the $25 back and make sure that no one else is out the $25?
I had the same problem. Luckily I caught it and did not finish registering. I guess the code is not working yet. Hope it gets fixed for you Catharine.
I reached out to the event organizers to let them know of the issue and here's their response:
Please have [anyone who's had issues] contact me directly to get it resolved. Make sure that when entering a discount code, the athlete clicks APPLY DISCOUNT and checks to make sure that $25 is subtracted from the total BEFORE entering any cc info.