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Issues with Xterra code?
CREATED: 03/28/11 by laineym3 REPLIES: 7
laineym3's ravatar laineym3    JOINED: 7/2/10    POSTS: 122
Issues with Xterra code?
POSTED: 3/28/11 4:14 PM

I'm trying to purchase a wetsuit from xterra, but when I use our DC tri code, it's not working...

Has anyone else encountered this problem?

Elaine

bsull184's ravatar bsull184    JOINED: 2/6/10    POSTS: 283
RE: Issues with Xterra code?
POSTED: 3/28/11 4:58 PM

It didn't work when I tried it about a year ago either. Use the code "BT" (from Beginner Tri website). It has the same discount we (are supposed to) get.

rtroll's ravatar rtroll    JOINED: 2/28/09    POSTS: 488
RE: Issues with Xterra code?
POSTED: 3/28/11 5:27 PM

Elaine -

Are you using the code "C-DCTRI"? It should be working, I just tried it myself and it worked in the checkout process.

Also just to ensure, here is a here is a link to the wetsuits that are part of the club's discount offer.

Please try to use our code as it helps us negotiate deeper discounts in future years when more of our members make use of the discount. Please give it another go and contact me directly if this problem persists and we'll get to the bottom of it!

Ryan, Club Partnership Director

laineym3's ravatar laineym3    JOINED: 7/2/10    POSTS: 122
RE: Issues with Xterra code?
POSTED: 3/28/11 10:40 PM

I tried both (C-DCTRI first though :)), but there must have been a glitch with the system b/c the "BT" code didn't work either.

Just tried again... nothing. Maybe I'll give them a call tomorrow and order over the phone. I swear it's not user error!

elaine

tgalbert's ravatar tgalbert    JOINED: 9/30/10    POSTS: 398
RE: Issues with Xterra code?
POSTED: 3/29/11 9:12 AM

I just tried C-DCTRI and it worked. Tested with Vortex 3, took it down to $149 from 400.
29 Mar 11

Maybe try from another computer?

JHJ20012's ravatar JHJ20012    JOINED: 2/1/10    POSTS: 167
RE: Issues with Xterra code?
POSTED: 3/29/11 9:15 AM

It's you Elaine! :-) The Pro X2 sleeveless dropped from $400 to $199. Try typing the C-DCTRI code directly rather than copying it. when I copied it there was an extra space and it didn't work until I removed it. Joyce

laineym3's ravatar laineym3    JOINED: 7/2/10    POSTS: 122
RE: Issues with Xterra code?
POSTED: 3/29/11 9:41 AM

LOL! I swear it's not me. I had a friend at work try it too and it's not working. I've cleared cookies and history, in chrome, firefox, and IE :(

I know what to do... just buy it for me ;)

rmw0307's ravatar rmw0307    JOINED: 1/15/11    POSTS: 9
RE: Issues with Xterra code?
POSTED: 3/29/11 10:16 AM

Elaine - it's not you! I have had the same exact problem and I have tried on 4 seperate occassions...

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